More control and less work. Even in your industry.
Fast and secure invoice processing for every organization.
Fast and secure invoice processing for every organization
Quooker is the inventor and maker of “the tap that can do everything.” The Quooker was the very first boiling water tap in the world and is currently busy with the international rollout of its innovative product. Quooker’s mission is to make the tap that can do everything an indispensable product in every kitchen, worldwide.
Quooker, due to the rapid growth they are experiencing and expecting, has opted for more effective and efficient debtor management. “Previously, a printout of all outstanding invoices was made once a week, after which it was determined which debtors should or should not receive a reminder. These were then all sent by mail,” says Jasper van Hattem, Business Analyst at Quooker.
“Although this process worked fine in principle, it was not feasible to continue doing it this way for years to come, given the rapid growth Quooker expects in the coming years. The more time spent on sorting and sending, the less visibility you have on the ‘big picture.’ Furthermore, he believes that attention is now really given to the right things: ‘you actually want to focus mainly on the cases that really need attention. Think of debtors who need a payment arrangement or need some clarification,'” concludes Jasper.
Nowadays, much more is done via email at Quooker. “This offers several advantages.” “You now get an iDEAL link with every reminder, which is a very nice addition for our customers. This has allowed us to make significant progress in terms of cash flow in a very short time.” Quooker has also chosen to automate everything: “the entire invoicing process, from invoice sending to reminders to collections, is handled by Payt. The nice thing is that even though the process is automated, you still have a lot of control over every step. Additionally, Payt is a clear, user-friendly program that is easy to explain to your colleagues,” says Jasper.
Jasper can be brief about the benefits and results: “since we went live with Payt debtor management, thousands of reminders have already been sent, of which over 80% have subsequently been paid by the customer. Also, the implementation of Payt has allowed us to fine-tune some things internally, as Payt takes a lot of work off our hands.”
The biggest advantage is, of course, the automated accounts receivable management. This gives us the opportunity to really focus on the cases that need attention.
